Terms & Conditions

Please read these terms and conditions carefully.

This page (together with our Privacy Policy) tells you information about us and the legal terms and conditions (Terms) that apply to your participation in any event organised by us (Event) and your registration for such Event through our website or by completing the applicable booking form (Event Registration).

By submitting an Event Registration, you are accepting these Terms. If you do not accept these Terms, you must not submit an Event Registration.

We may amend these Terms from time to time as set out in clause 10.5. Every time you wish to submit an Event Registration, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 8 September 2026.

Terms & Conditions for Buyers

1. Information About Us

1.1 We are Copland Events Limited, a company registered in England and Wales under company number 06041085, with its registered office at 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA. Copland Events Limited trades under the brand name “MTB Events Limited” and any references to “MTB Events”, “we”, “us” and “our” are references to Copland Events Limited. We operate the website www.mtbevents.com.

1.2 If you have any questions, please contact us. Our details can be found on our Contact Us page.

2. Registration

2.1 To register for an Event, you must complete and submit the registration form through our website or complete the applicable booking form. Please take the time to read and check your registration at each page of the registration process. It is your responsibility to ensure that all information provided is complete, accurate and up to date. The information you provide may be used by us for Event administration purposes, including inclusion in our event directory, online portal access and for invoicing. If you wish to make any changes to your Event Registration or information provided once you have already submitted your Event Registration, please Contact Us. However, we cannot guarantee that we will be able to act on any request changes at this point.

2.2 When you submit an Event Registration, this will be an offer by you to attend an Event in accordance with these Terms.

2.3 Once we receive your Event Registration and subject to availability, we will issue a confirmation email to you setting out the details of your Event Registration, together with any relevant attendance information. Your Event Registration will be deemed accepted by us when we issue this confirmation email to you.

2.4 You should print out and retain your confirmation email in the event that you need to contact us about your Event Registration.

2.5 Your participation in an Event shall include only those benefits, activities, flights, transfers, accommodation, meals, and other entitlements specified in your Event Registration and confirmation email.

3. Additional Delegates

3.1 Subject to availability and our prior written approval, you may register a second delegate to attend an Event.

3.2 To register a second delegate, a fee of £1,250 will be payable by you to us. We shall issue an invoice to you for this fee upon receiving your second delegate Event Registration, and, subject to clause 3.3 and 3.6, such invoice will be payable by you within thirty (30) days of the invoice date.

3.3 Where a second delegate Event Registration is made by you within ten (10) weeks of the Event date, and, subject to clause 3.6, payment must be made by you immediately upon issue of the invoice.

3.4 Once we have received your second delegate Event Registration, we will issue a confirmation email to you.

3.5 The second delegate’s Event Registration covers the second delegate’s airport transfers, hotel accommodation, meals and beverages as specified in the second delegate’s Event Registration and confirmation email. Flights for the second delegate must be arranged and paid for by you separately.

3.6 All invoices will be issued in pounds sterling (GBP). Requests for invoices to be issued in US dollars (USD) or euros (EUR) must be made to us in writing prior to registration processing. Any invoice issued in USD or EUR shall be payable immediately upon issue. It is your responsibility that payment is made in the correct currency as stated on the invoice. Any discrepancies or additional charges arising from incorrect currency payments will be your responsibility and may result in additional fees payable by you.

3.7 If any invoice remains unpaid for fourteen (14) days after its due date, we reserve the right to charge late payment interest on any outstanding invoice at the rate of 5% above the base rate of Barclays Bank Plc. Such interest shall accrue on a daily basis from the date falling fourteen (14) days after the invoice due date until payment of the overdue amount is received in full. Should it be necessary to instruct debt collectors to recover payment of invoices, you will be responsible for the relevant fees.

3.8 We reserve the right to refuse entry to, or participation in, any Event where any invoice remains unpaid after its due date.

4. Cancellations

4.1 Subject to clause 4.3 and 4.6, if you cancel yours or a second delegate’s Event Registration, the following charges shall apply and be payable by you:

(a) no cancellation fee or any other charges shall be payable by you where cancellation is notified to us in writing before the applicable cancellation deadline specified for the Event outlined in your confirmation email, being a date no later than twelve (12) weeks before the Event;

(b) a cancellation fee of £600, the cost of any flights or other transport that has been booked by us where cancellation is notified to us in writing between twelve (12) and eight (8) weeks before the Event;

(c) a cancellation fee of £600, the cost of any flights or other transport that has been booked by us, and the cost of three (3) nights’ hotel accommodation that has been booked by us where cancellation is notified to us in writing between eight (8) and four (4) weeks before the Event;

(d) a cancellation fee of £600, the cost of any flights or other transport that has been booked by us, the cost of three (3) nights’ hotel accommodation that has been booked by us and costs incurred by us in relation to meals forming part of the Event’s official functions where cancellation is notified to us in writing between four (4) weeks and seven (7) days before the Event; and

(e) a cancellation fee of £600, and 100% of all costs and expenses incurred or committed by us in connection with your attendance at the Event where cancellation is notified to us in writing less than seven (7) days before the Event, or where you fail to attend the Event.

4.2 You acknowledge and agree that any cancellation charges that may become payable under this clause 4 are a genuine pre-estimate of the loss/damage that we are likely to incur in the event that you cancel your Event Registration, and that such liquidated damages are reasonable and proportionate to protect our legitimate interests.

4.3 You will be liable for the cost of any flights and any other transport costs in relation to an Event if you cancel yours or a second delegate’s Event Registration at any time after your flights and/or transport have been booked and paid for by us.

4.4 Subject to clause 4.5, the cancellation fees outlined in this clause 4 shall not apply where an appropriate replacement delegate is arranged by you to attend the Event and approved by us in writing.

4.5 Any delegate substitutions or changes must be notified to and approved by us no later than ten (10) weeks before the Event. We reserve the right to charge you an administrative fee for any approved delegate substitution or change.

4.6 We reserve the right to cancel, postpone or materially alter an Event. Where we postpone an Event or change the date of an Event, we will give you at least fourteen (14) days’ prior written notice. If, within seven (7) days of our notice, you notify us in writing that you no longer wish to participate in the Event as a result of the postponement or change of date, you may cancel yours or a second delegate’s Event Registration without liability to us and you shall not be responsible for any charges, costs or expenses that would otherwise be payable under these Terms.

5. Your Obligations

5.1 By registering for an Event through our website or by completing the applicable booking form, you warrant that you:

(a) are at least 18 years of age;

(b) have the ability to enter into a legally binding contract;

(c) have the authority to authorise payment of the applicable fees in respect of the Event Registration on behalf of yourself or the organisation you represent; and

(d) have the authority to enter into these Terms, and, where you are acting on behalf of an organisation, to act on behalf of and bind that organisation to these Terms.

5.2 You shall promptly provide all information reasonably requested by us in connection with your attendance, attendee profile, flight options, and appointment preferences for the Event, and acknowledge that failure to do so may result in administrative charges or other fees as notified by us from time to time.

5.3 You shall be responsible for arranging and maintaining any required travel visas, vaccinations, and insurance necessary for your attendance at the Event. Should you fail to attend the Event as a result of visa, vaccination or insurance issues without providing a suitable replacement to attend the Event, you will be subject to the cancellation fees outlined in clause 4.

5.4 You shall comply with any Event code of conduct, and shall:

(a) behave professionally, respectfully and lawfully at all times, comply with all applicable laws, venue requirements and policies, and treat other delegates, exhibitors, speakers and Event staff with dignity and respect;

(b) accurately represent your products and/or services, respect any confidential information given to you, and refrain from aggressive sales practices or conduct that disrupts other delegates;

(c) engage with other delegates and Event staff professionally and shall not market, promote or solicit products or services that are not being exhibited, sponsored or otherwise presented as part of the Event; and

(d) not engage in any harassment, discrimination, intimidation, theft, vandalism, unauthorised promotional activity, or any other unlawful, offensive, disruptive or inappropriate behaviour at the Event.

5.5 We may investigate any breach of this clause 5 and, at our sole discretion, issue warnings, remove delegates from any Event without refund, revoke attendance rights and notify employers or relevant authorities where appropriate.

6. Photography

6.1 Official photographers and film crews may photograph, record and stream the Event. By attending an Event, you consent to the use of your image, likeness and voice for promotional and archival purposes by us or our permitted third parties.

7. Non-Solicitation

7.1 From the date of our acceptance of your Event Registration in accordance with clause 2.3, until 12 months after the Event, without the prior written consent of the Director of Copland Events Limited, you shall not, and shall procure that your representatives shall not directly or indirectly, solicit, entice away, engage, or contract with (or attempt to solicit, entice away, engage or contract with):

(a) our employees, workers, consultants or sub-contractors; or

(b) any employee, worker, consultant or contractor of any other delegate or of an organisation represented by a delegate at an Event that you have registered for, whether they are a supplier or another buyer.

7.2 The restriction at clause 7.1 shall not apply where such individuals respond to a bona fide general recruitment advertisement or a public recruitment campaign that is not specifically targeted at such individual.

8. Data Protection And Privacy

8.1 When you browse our website or register for an Event, we process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate to the best of your knowledge.

9. Liability

9.1 We shall not be liable for any loss, damage, cost or expense suffered by you or your representatives except where such loss arises directly from our own negligence or breach of these Terms.

9.2 To the fullest extent permitted by law, we shall not be responsible for any indirect, consequential or economic loss, including loss of profit, revenue, business, contracts, goodwill, anticipated savings or opportunity. We accept no responsibility for the loss of, theft of or damage to any personal property, equipment, displays, promotional materials or other belongings brought to the Event by you.

9.3 We shall not be liable for any failure, delay, interruption or alteration to the Event arising from circumstances beyond our reasonable control, including acts of God, adverse weather, industrial disputes, public health emergencies, venue issues, transport disruption, utility failures or the acts or omissions of third parties.

9.4 Nothing in these Terms shall exclude or limit any party’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited by law.

10. General

10.1 These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.

10.2 If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it will be deemed deleted, but that will not affect the validity and enforceability of the rest of these Terms.

10.3 A waiver of any right or remedy under these Terms or by law is only effective if given in writing and shall not be deemed to be a waiver of any subsequent right or remedy.

10.4 You will not assign or otherwise transfer these Terms or any of your rights and obligations under these Terms, without our prior written consent. We may assign or transfer these Terms without your consent.

10.5 We may amend these Terms from time to time. The date these Terms were last updated was the 8th September 2026. We may revise these Terms as they apply to your Event and/or Event Registration from time to time.

10.6 These Terms are the entire agreement between you and us regarding the subject matter of these Terms. These Terms supersede all prior or contemporaneous representations, understandings, agreements, or communications between you and us, whether written or verbal, regarding the subject matter of these Terms.

10.7 These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it, its subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales.

10.8 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, its subject matter or formation.

Terms & Conditions for Suppliers

1. Information About Us

1.1 We are Copland Events Limited, a company registered in England and Wales under company number 06041085, with its registered office at 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA. Copland Events Limited trades under the brand name “MTB Events Limited” and any references to “MTB Events”, “we”, “us” and “our” are references to Copland Events Limited. We operate the website www.mtbevents.com.

1.2 If you have any questions, please contact us. Our details can be found on our Contact Us page.

2. Registration

2.1 To register for an Event, you must complete and submit the registration form through our website or complete the applicable booking form. Please take the time to read and check your registration at each page of the registration process. It is your responsibility to ensure that all information provided is complete, accurate and up to date. The information you provide may be used by us for Event administration purposes, including inclusion in our event directory, online portal access and for invoicing. If you wish to make any changes to your Event Registration or information provided once you have already submitted your Event Registration, please Contact Us. However, we cannot guarantee that we will be able to act on any request changes at this point.

2.2 When you submit an Event Registration, this will be an offer by you to attend an Event in accordance with these Terms.

2.3 Once we receive your Event Registration and subject to availability, we will issue a confirmation email to you setting out the details of your Event Registration, together with any relevant attendance information. Your Event Registration will be deemed accepted by us when we issue this confirmation email to you. From the date of such acceptance, you shall be liable for any costs payable under clause 3, as well as any cancellation charges payable under clause 4.

2.4 You should print out and retain your confirmation email in the event that you need to contact us about your Event Registration.

2.5 Once we receive your Event Registration, we will issue an invoice to the billing contact specified in your registration form. Payment must be made by you in accordance with clause 3. Once we have received payment in full in respect of your Event Registration in accordance with clause 3, we will issue you with full access to the MTB portal, including visibility of your company profile to the attending buyers and full access to the attending buyers information.

2.6 Your participation in an Event shall include only those benefits, activities, accommodation, and other entitlements specified in your Event Registration and confirmation email.

3. Invoicing and Payment

3.1 Unless otherwise stated on the invoice, and subject to clause 3.2 and 3.3, all invoices are payable by you within thirty (30) days of the invoice date.

3.2 Where your Event Registration is made by you within ten (10) weeks of the Event date, and subject to clause 3.3, payment must be made immediately upon issue of the invoice.

3.3 All invoices will be issued in pounds sterling (GBP). Requests for invoices to be issued in US dollars (USD) or euros (EUR) must be made to us in writing prior to registration processing. Any invoice issued in USD or EUR shall be payable immediately upon issue. It is your responsibility that payment is made in the correct currency as stated on the invoice. Any discrepancies or additional charges arising from incorrect currency payments will be your responsibility and may result in additional fees payable by you.

3.4 If any invoice remains unpaid for fourteen (14) days after its due date, we reserve the right to charge late payment interest on any outstanding invoice at the rate of 5% above the base rate of Barclays Bank Plc. Such interest shall accrue on a daily basis from the date falling fourteen (14) days after the invoice due date until payment of the overdue amount is received in full. Should it be necessary to instruct debt collectors to recover payment of invoices, you will be responsible for the relevant fees.

3.5 We reserve the right to refuse entry to, or participation in, any Event where any invoice remains unpaid after its due date.

4. Cancellations

4.1 We reserve the right to cancel your Event Registration where an invoice remains unpaid beyond the applicable payment terms in accordance with clause 3. In such circumstances, the cancellation charges outlined in clause 4.3 will apply and be payable by you in accordance with these Terms.

4.2 Subject to clause 4.6, all fees paid by you in respect of your Event Registration shall be non-refundable. If you cancel your Event Registration for any reason, we shall be entitled to retain all fees paid by you and the cancellation charges outlined in clause 4.3 will apply and be payable by you in accordance with these Terms.

4.3 If you cancel your Event Registration, the following charges shall apply and be payable by you:

(a) 25% of the applicable delegate fee where cancellation is notified to us in writing at any time from Event Registration up to twelve (12) weeks before the Event, provided that if you registered within twelve (12) weeks of the Event, such cancellation charge shall apply immediately upon acceptance of your Event Registration by us;

(b) 50% of the applicable delegate fee where cancellation is notified to us in writing between twelve (12) weeks and eight (8) weeks before the Event; and

(c) 100% of the applicable delegate fee where cancellation is notified to us in writing less than eight (8) weeks before the Event or where you fail to attend the Event.

4.4 You acknowledge and agree that any cancellation charges that may become payable under this clause 4 are a genuine pre-estimate of the loss/damage that we are likely to incur in the event that you cancel your Event Registration, and that such liquidated damages are reasonable and proportionate to protect our legitimate interests.

4.5 No transfers or credits in respect of your Event Registration shall be available to you unless otherwise agreed by us in writing. Any delegate substitutions or changes must be notified to and approved by us no later than eight (8) weeks before the Event. We reserve the right to charge you an administrative fee for any approved delegate substitution or change.

4.6 We reserve the right to cancel, postpone or materially alter an Event. If we cancel an Event, any fees paid by you in respect of your Event Registration shall be refunded to you in full. We shall otherwise have no liability to you for any indirect, consequential or incidental losses, costs or expenses incurred as a result of the cancellation, postponement or alteration of the Event by us.

5. Your Obligations

5.1 By registering for an Event through our website or by completing the applicable booking form, you warrant that you:

(a) are at least 18 years of age;

(b) have the ability to enter into a legally binding contract;

(c) have the authority to authorise payment of the applicable fees in respect of your Event Registration on behalf of yourself or the organisation you represent; and

(d) have the authority to enter into these Terms, and, where you are acting on behalf of an organisation, to act on behalf of and bind that organisation to these Terms.

5.2 You shall promptly provide all information reasonably requested by us in connection with your attendance, attendee profile, and appointment preferences for the Event, and acknowledge that failure to do so may result in administrative charges or other fees as notified by us from time to time.

5.3 You shall be responsible for arranging and maintaining any required travel documentation, visas, vaccinations, travel insurance and any other arrangements necessary for your attendance at the Event.

5.4 You shall comply with any Event code of conduct, and shall:

(a) behave professionally, respectfully and lawfully at all times, comply with all applicable laws, venue requirements and policies, and treat other delegates, exhibitors, speakers and Event staff with dignity and respect;

(b) accurately represent your products and/or services, respect any confidential information given to you, and refrain from aggressive sales practices or conduct that disrupts other delegates;

(c) engage with other delegates and Event staff professionally and shall not market, promote or solicit products or services that are not being exhibited, sponsored or otherwise presented as part of the Event; and

(d) not engage in any harassment, discrimination, intimidation, theft, vandalism, unauthorised promotional activity, or any other unlawful, offensive, disruptive or inappropriate behaviour at the Event.

5.5 We may investigate any breach of this clause 5 and, at our sole discretion, issue warnings, remove delegates from any Event without refund, revoke attendance rights and notify employers or relevant authorities where appropriate.

6. Photography

6.1 Official photographers and film crews may photograph, record and stream the Event. By attending an Event, you consent to the use of your image, likeness and voice for promotional and archival purposes by us or our permitted third parties.

7. Non-Solicitation

7.1 From the date of our acceptance of your Event Registration in accordance with clause 2.3, until 12 months after the Event, without the prior written consent of the Director of Copland Events Limited, you shall not, and shall procure that your representatives shall not directly or indirectly, solicit, entice away, engage or contract with (or attempt to solicit, entice away, engage or contract with):

(a) our employees, workers, consultants or sub-contractors; or

(b) any employee, worker, consultant or contractor of any other delegate or of an organisation represented by a delegate at an Event that you have registered for, whether they are a buyer or another supplier.

7.2 The restriction at clause 7.1 shall not apply where such individuals respond to a bona fide general recruitment advertisement or a public recruitment campaign that is not specifically targeted at such individual.

8. Data Protection and Privacy

8.1 When you browse our website or register for an Event, we process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate to the best of your knowledge.

9. Liability

9.1 We shall not be liable for any loss, damage, cost or expense suffered by you or your representatives except where such loss arises directly from our own negligence or breach of these Terms.

9.2 To the fullest extent permitted by law, we shall not be responsible for any indirect, consequential or economic loss, including loss of profit, revenue, business, contracts, goodwill, anticipated savings or opportunity. We accept no responsibility for the loss of, theft of or damage to any personal property, equipment, displays, promotional materials or other belongings brought to the Event by you.

9.3 We shall not be liable for any failure, delay, interruption or alteration to the Event arising from circumstances beyond our reasonable control, including acts of God, adverse weather, industrial disputes, public health emergencies, venue issues, transport disruption, utility failures or the acts or omissions of third parties.

9.4 Nothing in these Terms shall exclude or limit any party’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited by law.

10. General

10.1 These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.

10.2 If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it will be deemed deleted, but that will not affect the validity and enforceability of the rest of these Terms.

10.3 A waiver of any right or remedy under these Terms or by law is only effective if given in writing and shall not be deemed to be a waiver of any subsequent right or remedy.

10.4 You will not assign or otherwise transfer these Terms or any of your rights and obligations under these Terms, without our prior written consent. We may assign or transfer these Terms without your consent.

10.5 We may amend these Terms from time to time. The date these Terms were last updated was the 8th September 2026. We may revise these Terms as they apply to your Event and/or Event Registration from time to time.

10.6 These Terms are the entire agreement between you and us regarding the subject matter of these Terms. These Terms supersede all prior or contemporaneous representations, understandings, agreements, or communications between you and us, whether written or verbal, regarding the subject matter of these Terms.

10.7 These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it, its subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales.

10.8 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, its subject matter or formation.